Shipping documents? Customers clearance? Packing instructions? When it comes to the transport of humanitarian goods the requirements are as varied as they are confusing. Clueless organisations often commission overpriced shipping companies, and in the worst case committed lone wolves give up completely in the face of many obstacles. Here the Humanitarian Logistics Organisation (HLO) comes into play. In the event of disasters, its experts help transport urgently needed relief goods quickly and safely to the destination and to solve bureacratic problems. The non-profit organisations benefit from HLO's know-how and have access to the association's network.